What is Required
• Travel Insurance is Mandatory When Visiting Macaronis Resort
Any changes made to your booking less than 90 days before commencement would normally result in a change fee (See Clause 4 and 5).
Travel insurance should be taken out 90 days before booking commencement in case there is an unforeseen need to reschedule your trip (Eg. illness, injury, or family emergency).
For the safety of our guests and readiness of our staff
• You must have travel insurance that covers surfing (if applicable) & remote medical evacuation.
• You must bring with you a printed copy of your travel insurance certificate including an emergency contact phone number & policy identification details.
Emergency Evacuation Details
Emergency evacuation is not included and must be organized and paid for by a 3rd party insurance provider or your next of kin. All guests must have medical evacuation insurance coverage in order to visit and more importantly to be evacuated in the case of an emergency.
Management will assist in coordinating with your travel insurance provider to get the needed assistance. Macaronis Resort is not responsible for emergency evacuation availability or costs; this is agreed upon by all guests in our Terms and Conditions of Booking which all guests must agree to before visiting.
If you have questions or concerns please email us: [email protected]