Frequently Asked Questions

Surf

Why should I choose Macaronis over other spots in the Mentawais or Indonesia?

 

Macaronis is considered the most consistent wave in the Mentawais. It breaks on all tides and is good in most all winds. When other spots are maxed out, Macaronis is still working. When other waves are flat, Macaronis will still be breaking.

Aside from those excellent attributes, Macaronis (AKA Macas) is well known for it’s tubes. Many surfers have got their first-ever barrel on this user-friendly wave and many more have gotten the deepest and best barrels of their life. After the top barrel section, Macas runs down the reef for 250 yards at a speed perfect for performance surfing. It’s perfectly foiled wall sets up mechanically time and time again.

It is no secret that Macaronis is one of the best lefts on earth. Macas was recently chosen the best wave in Indonesia by Tracks Magazine and in the past was chosen by pro surfers as the most fun wave to surf on earth!

If you are looking to have quick and easy access to one of the best, most consistent lefts in the world, Macaronis is your spot!

When is the best time to visit for good surf?

 

Macaronis Resort is Open Year Round!

April – October is regarded as the most consistent time to score a larger variety of surf in the Mentawai Islands. This is when the Indian Ocean is producing more intense storms passing by closer to Indonesia, therefore increasing wave action and intensity. May – September will most likely book out the quickest as it is winter in the Southern hemisphere and surfers closer-by are looking to escape the cold and enjoy some Indo perfection!

March & November are considered shoulder months, which still produce perfect surf, usually generated from longer period South swells which are ideal for Macaronis and Greenbush. In certain years, March and November have been of the best months all year, when winds are very light and crowds are at a minimum.

December – February is the summer season, which normally means less intense storm activity and swells traveling from further away. Glassy perfect surf in the 2-4 ft range is still normally enjoyed with very mellow crew in the water. This is a great time of year for intermediate surfers and those who are looking to get plenty of wave time. Surfers can visit Macaronis Resort at up to 30% off from December – February!

Want a closer look at conditions throughout the year? Check out the video archives from every month of the year!

When is the best time to score Greenbush? How often do you go?
It is a debate among most every captain and veteran of the Mentawais, but there are few major factors all will agree on.

First, Greenbush works best on a southerly swell. The more pure south, the better and more perfect the wave. Early season, March, April and May tend to have the most southerly swells due to the traditional early season storm tracks.

Second, to truly score massive Greenbush you want a morning high tide (above 1M) and north east to north winds. The largest tides occur on a new or full moon, so you want to align a high spring tide within the morning hours in order to get the highest chance of favorable winds.

We plan trips to Greenbush dependent on conditions and on guest requests. If it’s lining up, we’ll be onto it and plan the night before.

Does the resort have a surf photo & video service? How much is it?

 

Yes, we do! Photographers are on-duty year-round to capture the best waves of your life. They can put together a personalized video of your trip or sell you raw videos and photos. They shoot from the boats, from the tower, from the water and some have drones! They will work with you to put together the perfect package.

Photo and video pricing will vary, but for a 7 night package is approximately: Rp 3,000,000 for a photo and video package to Rp 4,000,000 for an edited video and all photos / videos.

Can I surf whenever I want? How do the boats work?

 

Yes, you can surf anytime you want all day, dawn to dusk. We have one boat that remains anchored at the break all day. This boat serves as a floating radio/water/storage station where you can rest or leave some items you may need. There are 3 dinghys that run back and forth from the break to the resort all day. It is about a 5 minute ride from the main break (Macaronis) to the dock at the resort.

If you want to go for a surf and no dinghy is at the dock, just stop at the bar and they will radio one for you πŸ™‚

For long distance surf trips, such as visiting Greenbush or Roxies, those will be planned one day ahead of time, dependent on guest requests and conditions. Long distance trips are made roughly 2 times per week, depending on conditions.

Do you go to Lances Left, Lances Right or HTs?

 

Due to an extra long mission and an often hazardous channel, we do not go on trips to Lances Left, Lances Right or HTs.

Do you have surf boards for hire? What boards do you have? How much?

 

Yes! We have a rack full of high performance Firewire boards for hire. You can reserve one before your trip and skip all the hassle with board bags, or just try one out while you’re here. If conditions are not suitable for the boards you brought along or perhaps you snap a board… we’ve got you covered.

Check out the current boards on the rack here: Surfboards for Hire

Performance Surf Board Rental Rates
Full Day: AUD $25
Per Session: AUD $10

Learning Boards
We also have a selection of soft-top learning boards available free of charge for any guest to use at any time πŸ™‚

Are there good waves for beginner surfers?

 

Yes! There is one of the best waves for beginners in the Mentawais right in front of the resort. The wave is called Fish Fingers and is a soft right-hander that peels away from a sandy channel. The wave is sand-bottom and is usually small and gentle. There are a variety of learner boards available for guests to use free of charge. This is a great place to teach the kids or give surfing a go for the first time.

Offering Special Discounts & Inclusions on the New Beginner Surfer Package

Do you offer surf lessons? How much are they?

 

Yes! We do offer beginner surf lessons. Beginners will get 1 free group lesson at Fish Fingers included in their package. Additional surf lessons are available from the hosts and guides for Rp.300,000 per session.

Who is considered a beginner surfer to get the beginner surfer rates?

 

Beginner surfers are considered beginner surfers! If you know how to surf or plan to bring your own equipment, you must book as a surfing guest. If you are interested in surfing waves other than Fish Fingers before booking your trip, you must book as a surfing guest.

Beginner surfers are permitted to surf at Fish Fingers wave only, using the soft-top learner boards provided. For your safety, the opportunity to advance to other waves is at the discretion of our surf instructors.

Surf lessons at Fish Fingers are RP300,000/hour (one free lesson is included in package).

View Packages & Rates

Are there good waves for intermediate surfers?

 

Yes! Intermediate Surfer is a difficult term to define, however, let’s define it as… not quite ready to surf at Macaronis, but looking for more than a knee-high wave. Fish Fingers, a generally small right-hand sand bottom wave is located right across the channel from the resort and can become as big as head high on a big swell.

Mini Macas, a peak that forms inside of Macaronis is a favorite place for surfers with some experience but looking for something a little less heavy than Macaronis. Mini Macas is a fun and easy to surf left-hander that is generally empty, but surfers should keep in mind that it is a shallow reef break. On a big swell, Mini Macas can be overhead with beautiful long lines.

Silabu Left is another option for intermediate surfers just a boat ride through the mangroves away. It is also a reef break, but is not as steep and perfect as Macaronis. At Silabu you can surf with a small group of friends, as charter boat guests rarely visit this wave.

Start Planning Your Trip Today Β» View Packages & Rates

How many surfers do you allow at the resort?

 

We have a maximum 20 surfer limit with a capacity of 32 guests total. Beginner surfers are not counted as surfers.

What is the charter boat mooring policy?

 

Industry meetings called by the Mentawai and West Sumatran Government in 2012 and 2014 have confirmed that the twin mooring system is beneficial in promoting sustainable tourism and co-existence between Macaronis Resort, visiting charter boats and the local community.

With maximum 20 surfing guests permitted to stay at Macaronis Resort, and 2 charter boats permitted to visit Macaronis throughout the duration of each day, this promotes approximate 50 / 50 sharing between resort guests and surfers visiting Macaronis by charter boat.

The twin mooring system at Macaronis is in compliance with Public notice issued by Head of Mentawai Government February 2009.

 

Resort, Area & Activities

What makes Macaronis Resort unique?

 

Macaronis Resort is like no other on earth! Lush vegetation meeting white sand beach extend into clear warm water where perfect waves peel around the reef… this is the kind of place that dreams are made of! The small local community emanates the true joy of life and enhances the natural beauty of this incredible place even more.

Macaronis wave was recently voted the #1 wave in Indonesia by Tracks Magazine! Surfers come from all over the world to surf at this world-famous wave. Discovered in the 1980’s and kept secret for over a decade eventually the word got and slowly surfers started to document and share photos and stories of the amazing waves they scored at Macaronis. In the 90’s its popularity skyrocketed with the surf media showing off its every barrel, open face and air section.

Macaronis is very consistent and unlike most other resorts in the Mentawais, provides easy access to great surf almost every day without having to take boat trips to get waves.

Macaronis is also in a bay where several waves break making it not just for expert surfers, but also for those who want to improve their surfing at any level or learn from the start.

The guest accommodation in the resort itself are raised up from ground level with exceptional amenities, and incredible 360Β° views of the area stretching from lush landscapes to the open sea. Most ground-level bungalows in the Mentawais do not have such wonderful sea-breezes, beautiful views and the comforts gained in a nicely insulated building.

Macaronis Resort also offers non-surfing guests a discount of half the regular price of surfers, kids under 12 pay non-surfer rates, and kids 6 and under come for free! We also offer beginner surfers the opportunity to visit paying the non-surfer rate of half off!
Perfect for families, honeymoons, getting away or scoring the waves of your life – there is everything you could dream of and more at this resort and we hope that you feel at home the moment you arrive!

Click Here to View Packages and Rates

Do you have Family perks and things for Kids?

 

Yes! Families love visiting Macaronis Resort because there are waves all levels… moms, dads and groms!

There is a large pool area for lounging and playing, lots of big blow-up pool toys and ping-pong.

The best thing for kids is the learning wave, Fish Fingers, and the beautiful area to swim and play at the beach. Kids love it! Use of the learning boards, kayaks, SUPs and snorkle gear are free for all guests.

Kids Menu! We have a special kids menu with all the tasty simple options kids love. Check out the menu here Β» Kids Menu

The resort has baby cots, high chairs, and fold-out beds.

Visit the Family Page for more pictures or Request a Reservation here to find out Rates

Do you have child minding or nanny services?

 

Yes, we do! As a family friendly surf resort we are happy to offer nanny & child minding services to our family guests. Enjoy getting out on the water and relax knowing your children are in safe hands! Child minding services can be purchased in concessions/packages, where the more you purchase the more you save! Guests may purchase concessions prior to arrival or at the resort. View Rates & More Details

Who discovered Macaronis & how did it get its name?

 

Commonly known as Macaronis or just Macas, the wave was first discovered in 1980 by pioneer surf discoverers Chris Goodnow, Scott Wakefield and Tony Fitzpatrick. They originally named the break ‘P-Land’ on their first visit, after Pasangan Bay (where the wave breaks) and the Pagai Islands, where Pasangan Bay is located. Amazingly, considering its remote location, P-Land may have been the first wave surfed in the Mentawai Islands, and since then it has become known as the ‘the funnest wave to surf on the planet’.

Waves like Lances Right were discovered 10 years later, while Chris, Scott and Tony kept Macas a secret between themselves. They returned in 1981 for more memorable sessions and again on a boat trip in the 90’s, but after this did not return until staying at Macaronis Resort in April, 2013 – Check out the post and video on their visit

It was in 1989, that surfers began camping out at Macaronis, having rediscovered the wave and re-named it Macaronis; due to Macaroni being their staple diet at the time, plus the wave resembled a piece of Macaroni, perfectly shaped and hollow, bending it’s way down the reef.

What is the weather & area around Macaronis like?

 

Macaronis Resort is located in a very remote and pristine part of the world 2Β° South of the equator. The climate is tropical and the weather is hot and humid with rainfall occurring all year. Visit the Location Page for details.

The nearest village, Silabu Village, is a Christian community with approximately 400 indigenous inhabitants. It is located approximately 20km from Sikakap, the largest town on North Pagai and port of the Ambu Ambu ferry. Silabu is connected to Sikakap by a walking track that can also be crossed on a motor bike taking about 1.5 hours.

Contact with the outside world was initiated by Christian missionaries who converted the people to Christianity in the early 1900’s. For over 30 years the villagers have extended their hospitality to the strange outsiders who come to ride the waves on the reef that the local fishermen have learned to avoid.

What kind of animals & fish inhabit the area?

 

The Forest & Ocean surrounding Macaronis Resort are Abundant with Life

Salt water crocodiles (known locally as Buaya) still inhabit the area but are timid of humans and can usually only be seen in the interior river systems and swamp lands. There are also some of the largest snakes in the world living in the jungle, including reticulated pythons that grow as thick as a tree trunk, king cobra and green tree vipers. Water Dragons (similar to large goannas and known locally as Buayak) are also common growing up to 2.5 meters in length.

In the jungle there is wild boar, and on our island there is a family of white faced Gibbons with black fur and white faces. Various other species of monkey exist including the Mentawai Leaf Monkey, Macaques. There are also flying squirrels (called ‘Tupai’) on our island and Macaronis is home to the Crested Serpant Eagle that lives high in the hollowed out rotting tree trunks around Macaronis Point and on Silabu Island. There are also wild black spotted deer, land tortoise and armadillo.

Silabu lagoon has a variety of fish species including squid, various crab species including mud crab, giant trevally, octopus, sea snails, clams, mangrove jack, red snapper, mullet, yellow tipped trevally, blue tipped trevally and Scorpion fish. Trawling in the ocean one can catch giant trevally (GT), king mackerel / tengirri, mahi mahi, sail fish and sometimes black marlin.

Is there anywhere to walk or jog at the resort?

 

Yes! There is a great beach for jogging and walking located just across the channel from the resort. The boat drivers can run you across in about 1 minute and drop you off. The beach is sand and is about 4km out and back. Beautiful forest and palms line the beach.

You can also jog right from the resort at mid-to-low tide about 3/4 around the island which the resort is on. The walk/run is mostly over coral-strewn beach with patches of sand. The run is about 3k out and back – and beautiful shells can be found on this beach!

What are the beaches like?

 

Resort Front/Lagoon Beach: There is a small beach right in front of the resort with white sand shells. The water is clear, calm and warm and great for swimming. It is an excellent launch point for kayaking or stand up paddling with an easy beach landing.

Pasangan Bay Beach: There is a beautiful white sand crescent of beach about 2K long in the bay between the resort and the wave. The beach is located just across the channel and can be easily accessed by a 1 minute boat ride or a quick kayak or paddle across. The beach has some shells and is lined with beautiful forest and palms. You can walk to Macaronis wave from this beach, but you must cross a small inlet entrance in the far corner of the bay.

Siniai Island Beach: The resort is located on Siniai Island, which faces the open sea, the bay of Macaronis wave and the calm inner lagoon. Starting from the resort, you can walk out towards the ocean along the calm bay tide-flat and around to the coral and shell-strewn rugged beach. It is a beautiful and pristine island walk where beautiful and large sea shells can be found. There have been several large chambered nautilus shells found on this beach as well as beautiful cowries.

What activities are there aside from surfing?

 

All activity gear is available to guests free of charge!

Snorkeling: There are 12+ sets of fins and masks for guest use free of charge. There is great snorkeling out front in the lagoon, but even better behind Silabu Island, a short boat trip through the mangroves. Silabu reef is calm and generally very clear with dynamic live reef and a variety of beautiful bright reef fish. Snorkeling trips can be arranged anytime through the resort hosts and guides. Beautiful reef fish, rays and turtles can all be spotted at this clear water snorkeling haven!

Stand Up Paddling: Stand up paddling around the lagoon, through the mangroves or out around the bay is a favorite activity. There are two stand up paddle boards with paddles available for guests at anytime. The lagoon in front of the resort is calm and perfect for easy launching.

Kayaking: There are two sea kayaks with paddles for guest to explore the area. A beautiful trip through the calm and quiet mangroves is well worth it! The water is clear and you can watch the fish swimming beneath you as you make your way through the beautiful passage-way.

Fishing: Quality spear guns, and 12+ sets of fins and masks are available to guests. There are some great spots for spearing nearby and the guides know just where to take you. Spinning rods and game rods and tackle are available as well for trolling off the power boats. Special fishing trips can be arranged or trolling can be done to and from surf spots on bigger trips.

Beach Combing: There are some great beaches both in walking distance and a short trip on the boat for exploring and relaxing.

Jungle Walks: Walking through the jungle on the island is an adventure. Home to beautiful and unique wildlife, friendly local people and beautiful plants and foliage.

Visits to the Village: A walk or beautiful boat trip to the village of Silabu is a fascinating experience for many guests. The Mentawai people live a beautiful lifestyle and greet visitors with joy.

Do you have Scuba Diving?

 

No, we do not offer scuba diving, but the snorkeling is fabulous!

What kind of Fishing equipment and excursions do you offer?

 

We have high-quality spear guns, fins, masks and spear knifes are available to guests.

There are some great spots for spearing nearby and the guides know just where to take you.

Rods and tackle are available as well for trolling off the power boats. Special fishing trips can be arranged or trolling can be done to and from surf spots on bigger trips.

 

Deals, Rates, Extras & Payments

Do Non-Surfers and Beginners get a discount?

Yes! Non-surfing guests get 50% off surfer private rates and same goes for beginners!

Kids 12 years old and under get 50% off surfer private rates too, and kids 5 and under come for FREE πŸ™‚

BOOK NOW

Click Here to View Packages and Rates Here

How does the Early Bird 20% off deal work? Can we get it?

 

The Early Bird Special gives the best discounts to the first surfers who book. During March – November trips the first 10 surfers receive 20% off, the next 5 to book, receive 10% off and the following pay full rates.

In the Summer Season: December – February, we now have Early Bird deals too, and the rates are even better! The first 10 Surfers to book get 30% off – WOW! The following 10 Surfers get 20% off.

To find out what deals are available, inquire now with your dates and we’ll let you know what is available here

Why do you offer such big discounts/good deals as one of the premium surf resorts in the Mentawais?

 

Like most surf tour operators in pristine places like the Mentawais, Macaronis Resort implements a maximum surfer occupancy limit of 20 surfers.

This limit is due to the overwhelming popularity of Macaronis wave and the need to keep the wave and community a better place for everyone. The local Mentawai government limits surf charter boat access to a maximum of 2 boats each day (with roughly 10 guests on board each boat = 20 charter boat guests maximum, for a 50/50 share of access between the resort and charter boats).

To ensure a steady but sustainable occupancy of surfers we offer our Early Bird special to incentivize guests to book during times when occupancy is lower, sharing access evenly. Of course, these competitive deals benefit the guests most, both by getting the best value for their money and helping to evenly disperse their presence which both reduces environmental impact & maximizes enjoyment for all.

I'm planning a long trip, can you get me a deal for that?

 

Yes! If you are planning a 4 week trip you can take advantage of our membership deal and get a huge discount. See more on Memberships Here

Do I need to bring cash? How much?
The only cash required on your trip upon landing in Padang and taking off again via airplane is for your visa on arrival (if required) costing US$35, or equivalent in other currency payable at the Airport. You will also need
cash if you wish to purchase local food in Padang, items on the ferry transfer, or local souvenirs at the
Resort.

You do not need to have cash at the resort, however, local cash is great to have for buying souvenirs from the locals or items on the ferry (you can withdraw Indonesian Rupiah at an ATM in Padang).

For payment at the resort for extras such as massage, bar drinks, laundry, surf board rentals, photo service, etc., the preferred method of payment is with Visa or Mastercard at the end of your trip. We do accept cash payment by Indonesian Rupiah (local cash). If you have AUD or USD, you must us the money changer service provided.

There is no ATM available once you arrive to the Mentawais, so please withdraw cash from an ATM in Padang before departing. Our drivers can stop at an ATM for you on the way to the ferry. Savali Hotel is located very close to several ATMs.

How much are extras like massages & bar drinks? What are the payment options?

 

Massages start at Rp.150.000 (about AUD $14). For other spa services & pricing see the Spa Page

Laundry service is available and is priced per item. A t-shirt costs Rp.25.000 for washing.

Bar Please see the Bar & Restaurant Page for a bar menu with guest pricing on beverages and other items available for purchase. Guests are welcome to bring their own duty free purchases.

Payment for Extras: Your tab can be paid at the completion of your trip using Visa or Master Card or in Indonesian Rupiah. Extra fees apply if paying with AUD or USD, which we do not prefer to accept. There is no ATM at the resort so please withdraw any local cash you might need from an ATM in Padang before departing to Mentawai.

What types of payment do you accept?

 

We accept Credit Card payment (Visa or Mastercard) for both reservations and at the resort. Online, a merchant fee of 2.5% will be charged on payments under AU $1000, and a flat fee of AU $25 will be charged on all payments over AU $1000.

Sorry, we do not accept American Express or PayPal.

Here is the link to Online Payment Form

What is the booking process?

 

Click Here to Request a Reservation at Macaronis Resort

1. First, fill-out the Reservation Request Form or send us an email with the dates you are interested in traveling. We will then confirm availability and let you know if we can hook you up with a discount.

2. When your dates and rates are confirmed you will put down a deposit or pay to the Online Payment Form to confirm your reservation at Macaronis Resort (Payment can be made online with Visa or Master Card).

3. The balance payment is required 60 days prior to your arrival and can also be made by filling out the Online Payment Form

Please view the Terms and Conditions before making your booking.

I'm ready to book! How do I book?

 

First, Select the dates you want to visit (Trips start any Saturday or Tuesday & end on any Monday or Thursday. View the Trip Schedule Here

Then, Submit your Reservation Inquiry Here

After submitting a Reservation Inquiry, you will receive an email back from us in less than 48 hours confirming dates available and applicable discounts. You will then be directed to fill-out our quick and secure Online Payment Form and pay the quoted amount due. You will be asked to agree to our Terms & Conditions before confirming your trip.

Deposit payment is required to confirm any reservation and full payment for all trips is due 60 days prior to travel. If you book within less than 60 days of your trip start date, full payment is due. If you need an extra week or so, we are flexible. If paying first by deposit we will send you an email reminder when your balance payment is due 60 days prior to travel.

Do you have questions? Email us for answers at Email: contact@macaronisresort.com

 

Travel, Airport – Resort Transfer & Packing

What is the trip schedule?

 

From January to September, Trips start any Saturday or Tuesday & end on any Monday or Thursday, due to schedule of the Mentawai ferry that runs out to the Mentawai Islands. During October, November & December there is only 1 Ferry per week, allowing for a Trip start on Tuesday only, and a Trip end on Thursday only.

Please note that Trips Start and End in Padang on the mainland (Sumatra).

View the Trip Schedule Here

How do we get to Macaronis?

 

Getting to Macaronis requires flying into Padang (PDG) airport in West Sumatra, Indonesia (Flight Information Page). From there you take an over-night ferry (13 hrs) to the Mentawai Islands and then hop on a speed boat (1-1.5 hr) to the resort. Macaronis arranges easy Roundtrip Transfer from the airport to the resort.

Can you help with my flight routing and itinerary?

 

Book Flights to: Padang, Sumatra, Indonesia; Minangkabau International Airport (PDG)

Your international flight should arrive at one of these airports in order to get to Padang:
1. Jakarta, Indonesia, Soekarno–Hatta International Airport (CGK)
2. Kuala Lumpur, Malaysia, Kuala Lumpur International Airport (KUL)

Flying into Padang (PDG):
From Kuala Lumpur: Fly direct to PDG Air Asia
From Jakarta: Fly to PDG Lion Air or Garuda Indonesia
From Bali: Fly via Jakarta to PDG Lion Air or Garuda Indonesia

NOTE: Garuda Airlines & Lion Air DO NOT ACCEPT non-Indonesian credit cards on their websites.

When to Arrive:
Latest Flight Arrival Time to PDG: 2:00pm (on Tuesday or Saturday) – Your Trip Start Day
Earliest Flight Departure Time from PDG: 11:30am (on Thursday or Monday) – Your Trip End Day

Arriving Before Your Trip Start Date

We provide transportation from the airport no matter when you arrive or depart. We will also reserve a hotel room for you if needed and arrange for you to pay when you arrive.

For more details and help with booking flights, view the Flight Information Page

What are the surf board bag policies for airlines flying into Padang (PDG)?

 

Garuda Airlines: Surfboards fly free on Garuda Airlines!

Air Asia: Sports equipment (including surfboard bags) are weighed and charged by kg, and can be paid for in advance when booking on AirAsia.com for very reasonable rates. Tip: Pay extra online to account for extra weight, they charge 4x the amount at the check-in counter.

Lion Air: Lion Air charges per surfboard, not per bag. They request you to open your bag and count your boards. Check their website for current fees.

For details and help with booking flights, view the Flight Information Page

How many surf boards & how much luggage can I bring?

 

Bring as many surf boards and as much luggage as you like. Keep in mind that there will be luggage restrictions on your international and domestic flights. The Ambu Ambu Ferry can accommodate as many surfboards and as much luggage as you manage to get on the plane.

Please note that the Beginner Surfer Transfer ($300 return) does not include the transfer of Surfboards, as generally Beginners do not have their own equipment. If you are a Beginner, and you plan on bringing your own board, you will need to upgrade to the Surfer Transfer ($400 return) which does include the transfer of a surfboard bag. Please include this information in your enquiry.

Check out the range of performance and learning surf boards available at the resort: View Surfboard Rentals

If I arrive before my trip start day can you arrange a hotel in Padang?

 

Yes, we can reserve a hotel room for you and payment for the Padang hotel is due to the hotel on arrival.

We will book you in at Savali Hotel (US $50/room – breakfast included).

Savali Hotel is a boutique hotel located in the city center of Padang. There is a small pool and wifi. ATMs, basic stores and restaurants are all in close walking distance.

All transport from the airport will be included your transfer fee. There are no extra charges for arriving early. For those staying at Savali Hotel, airport transfers on days other than Tuesday, Thursday, Saturday and Monday are handled directly by Savali Hotel, coordinated by Macaronis Resort.

How reliable is the ferry (Transport from Padang to the Mentawais)?

 

The Ambu Ambu Ferry is very reliable. It is contracted by the Indonesian government to operate a minimum 90 return trips to Sikakap annually (port closest to Macaronis) over 48 weeks of the year. The ferry service must complete this minimum requirement to obtain its subsidy supplied by the Indonesian Government, therefore minimum reliability is 90/96 x 100 = approx. 94%.

Macaronis Resort has successfully used the Ambu Ambu Ferry from 2008 – 2017 and have found it to be the most reliable and comfortable transportation for guest of all ages.

View Transfer Details

The Ambu Ambu Passenger Ferry is operated by ASDP Ferry Indonesia

We want to take a speedboat instead of the ferry, can you help us with that?

 

Macaronis Resort discourages hire of private speedboat transfers to and from the resort due to many guests past experiences. We no longer assist guests in arranging private speedboat transfer. Guests have found that ferry transfers are more comfortable and easier than speedboat transfers because of a smoother ride, a private cabin with a bed to sleep in, and not loosing a day, allowing extra time for surfing.

The distance from Padang is 120 nautical miles, which is a minimum 6 hours travel by speedboat. In bad weather, speedboats are not reliable and can be cancelled due to safety concerns. Additionally, speedboat hire is approx $2,500, and options are limited.

For those who would like to book third party private transportation, we recommend contacting Rudi Khelces: klc_agass@yahoo.com who is a reliable, English speaking travel agent in Padang. Please see additional details on the Transfer Page.

If you choose to hire private transportation Macaronis Resort does not offer refunds or transfers for late arrivals. All arrangements and all responsibility of speedboat transfers are on the guests alone.

As an extra cautionary note, speedboats should always depart in the early morning hours from Padang. Departing by as late as 11:00AM could mean a night at sea with a lost captain. As the organizer, you should be aware of the wind and weather conditions for the safety of your trip. Please use extreme caution and planning when choosing a private speedboat transfer.

Is there a Surf Shop in Padang? Can I buy Reef Booties there?

Yes, there is a surf shop in Padang. Stock is limited and we do recommend bringing reef booties and boards from home and not expecting anything. The resort does have a large box booties left behind by guests and all guests are welcome to borrow from the box, but sizes and types will vary!

What Should I Pack?

 

To assist you in packing for your trip, please visit our What to Pack Page

What Power Adapter or Electronics plug do I need for Indonesia and the Mentawais?

 

The outlet type of Indonesia and Macaronis Resort is a 2 round pins, like this photo:

Power adapter plug for electronics Mentawais

To assist you in packing for your trip, please visit our What to Pack Page

 

Insurance & Medical Evacuation

Is emergency evacuation available?

 

Emergency evacuation to Padang can be arranged by speedboat (if weather conditions permit), by police helicopter (if available – must be arranged by travel insurance company), or by plane from Rokot Air Strip (55 km to the north).

Emergency evacuation is not included with guest reservations and must be organized by a 3rd party insurance provider by all guests. All guests of Macaronis Resort must have medical evacuation coverage with their insurance provider. All guests agree to carry travel insurance when agreeing to the resort terms and conditions at booking.

In the case of a medical emergency, resort management will assist in contacting your travel insurance company to qualify for emergency evacuation. Macaronis Resort is not held responsible for emergency evacuation availability or costs and this is agreed upon by all guests in the terms of conditions which all guests must agree to before visiting the resort.

Thank you for your understanding and please view the Travel Insurance page for more details and assistance with choosing insurance providers.

What are the options for helicopter evacuation and how long is it to Padang?

The availability and network of helicopter evacuation depends on the travel insurance that you are covered by. Only the travel insurance companies know what aircraft is available and they organize them in the case of an emergency. We have had a police helicopter pick up a guest before organized by “Cover More” travel insurance company, but we can not inquire to the police department directly to get rates or availability ourselves.

If you would like to know what is available for hire to the public, the best option is the Susi Air Cesna Caravan aircraft which we were quoted in September 2014 around AU $8,000 for evacuation (pick up at Rokot 55km away from Macaronis & 1 hr flight to Padang).

We do require all guests have an active travel insurance plan covering medical evacuation in case of an emergency and we will do everything we can to expedite, help, and organize this service in the case of an emergency. The first step requires contacting your travel insurance provider.

Macaronis is 120 miles from the coast of mainland Sumatra & Padang, about 1:20 hr by helicopter.

The nearest helicopter available for hire to public would probably be Batam, about 2 hours flying from Padang by chopper. It is the travel insurance companies responsibility to provide what they offer in their policy, and they only provide medivac in certain cases like broken back, diving accident or other potentially life threatening situations. Inquire with your travel insurance provider for details prior to coming on your trip.

Do you require guests have travel insurance?

 

Yes, for the safety of our guests, Macaronis Resort requires that all guests have medical evacuation insurance coverage.

Emergency Evacuation is not included with guest reservations and must be organized by a 3rd party insurance provider. All guests of Macaronis Resort must have medical evacuation coverage in order to be evacuated and also to visit the resort.

In the case of an emergency, resort management will assist guests in contacting their travel insurance provider to qualify for emergency evacuation. Macaronis Resort is not held responsible for emergency evacuation availability or costs and this is agreed upon by all guests in the terms of conditions which all guests must agree to before visiting the resort.

The resort is located very remotely and in the case of an emergency, guests may require air-lifting or speed boat evacuation to Padang and possibly to Singapore, which can be very costly.

Thank you for your understanding and please view the Travel Insurance page for more details.

Can you recommend a travel insurance provider?

 

For the safety of our guests, it is mandatory that all guests traveling to Macaronis Resort have travel insurance with Medical Evacuation Coverage. All guests must provide their insurance details and bring a printed insurance certificate along with them to the resort.

Travel insurance should be purchased from a 3rd party provider. To assist you, we recommend:

β€’ Cover More (Aus, UK, New Zealand, USA)
β€’ Indo Surf Travel Insurance (Australia & International)
β€’ 1Cover (Australia, New Zealand)
β€’ World Nomads (International)

Thank you for your understanding and please view the Travel Insurance page for more details.

How much does travel insurance cost?

 

Pricing plans and options will vary greatly, basic coverage for a week can cost as little as $80.

Do I need to bring a printed copy of my insurance certificate?

 

Yes, Macaronis Resort requires that all guests bring a printed copy of their travel insurance certificate stating their insurance plan and provider information upon arrival at the resort. This is in addition to providing these details electronically at booking.

These requests and policies have been put in place for the protection and safety of our guests.

Thank you for your understanding and please view the Travel Insurance page for more details.

 

Health & Safety

What is the risk of a tsunami?

 

Macaronis Resort was damaged by a tsunami in year 2010, and at that time all guests and staff took safe refuge in our observation tower located in the center of the main building, standing 15m above sea level (The tsunami reached 3m high). Since year 2010, Macaronis Resort has been refurbished, and the main building is now double the size and strength, specifically designed to withstand a tsunami.

The circular design of the main building, with diameter a of 28 meters, means that in the case of a tsunami, water flows around the building, rather than it catching water, as would be the case with a rectangular building. Guest bedrooms located on the second floor are elevated 8 meters above sea level, just a few steps from the stairway to the observation tower elevated 15 meters above sea level, providing further reassurance.

Sumatra is located on the “Ring of Fire” where continental plates collide and seismic and volcanic activity is common.

What is the Risk of Malaria? Do I need to take medication?

 

Malaria is a potentially fatal infection transmitted by mosquitoes that does exist in the tropical region on Sumatra, Indonesia.

Depending on factors such as rainfall, mosquito breeding areas, primate population density and other factors the likelihood of encountering malaria varies.

Since the construction of Macaronis Resort in 2004, no guest has ever contracted Malaria.

We recommend all guests consult with their health professional before visiting Indonesia and Macaronis Resort. Whether or not you choose to take preventative medications, we recommend that all guests use repellents and clothing to minimize contact with mosquitoes.

Should I bring a first-aid kit or medical supplies?

 

Yes! We do have medical supplies and a first aid kit, but we strongly recommend that guests bring out their own as well, as they are in high demand and certain supplies can deplete quickly, so having a personal stash is well worth it. There are no outlets to purchase medical supplies of any kind. At the least, we recommend the usual reef cut kit such as an antiseptic to clean cuts, ointment to apply to them as they heal and whatever types of bandage you like (gauze & tape, band-aids, etc.).

We also suggest guests bring a course of antibiotics for personal use in case of infection. Reef cuts from surfing in the tropics are prone to infection if not carefully looked after. Please talk to your doctor about what antibiotic is right for you and follow their instruction.

Macaronis resort does not give medical advice and does not have a doctor at the resort. For more on what to pack check out the Preparing & Packing Page