FAQs
Surf
Why should I choose Macaronis over other spots in the Mentawais or Indonesia?
Macaronis is considered the most consistent wave in the Mentawais. It breaks on all tides and is good in most winds. When other spots are maxed out, Macaronis is still working. When other waves are flat, Macaronis will still be breaking.
Aside from those excellent attributes, Macaronis (AKA Macas) is well known for its tubes. Many surfers have got their first-ever barrel on this user-friendly wave and many more have gotten the deepest and best barrels of their life. After the top barrel section, Macas runs down the reef for 250 yards at a speed perfect for performance surfing. It’s a perfectly foiled wall that sets up mechanically time and time again.
It is no secret that Macaronis is one of the best lefts on earth. Macas was chosen as the best wave in Indonesia by Tracks Magazine and in the past was voted by pro surfers and industry figureheads (Waves Magazine, 2003) as the “funnest” wave to surf on earth!
If you are looking to have quick and easy access to one of the best, most consistent lefts in the world, Macaronis is your spot!
When is the best time to visit for good surf?
Macaronis Resort is Open Year Round!
April – October is regarded as the best time to score a larger surf in the Mentawai Islands. This is when the Indian Ocean is producing intense storms more regularly passing by Indonesia, therefore increasing wave action and intensity. May – September will most likely book out the quickest as it is winter in the Southern hemisphere and surfers closer-by are looking to escape the cold and enjoy some Indo perfection!
March & November are considered shoulder months, which produce world-class surf, usually generated from longer period South swells which are perfect for Macaronis and Greenbush. In certain years, March and November have been the best months of the entire year, when swell is of ideal direction, winds are light, and crowds are at a minimum.
December – February is the summer season, which means very few Southern hemisphere surfers visiting, meaning empty line-ups! Ground swells travel from further away in an ideal Southerly direction, perfect for Greenbush and Macas. Glassy surf in the 2-4 ft range is common with the occasional larger swell. This is a great time of year for intermediate surfers and those who are looking to get plenty of wave time at these world-class breaks. Surfers can visit Macaronis Resort at up to 30% off from December – February!
Want a closer look at conditions throughout the year?Check out our YouTube Channel here, and our Video Playlists for Christmas and New Year’s, and our annual Surf Coaching Clinics.
When is the best time to score Greenbush? How often do you go?
Firstly, Greenbush works best on a South swell. The more pure south, the better and more perfect it will be. In late and early season Jan – June we enjoy consistent South swell direction, with Mar – June usually being most intense. Northerly offshore winds are common in November right through to June. From late June higher storm tracks produce more SW swell mixed with occasional solid South swells, but South winds can be more common July – November.
Secondly, the bush is best on king high tides (above 1 M) preferably in the mornings with north-east to north-west winds during the peak season and afternoons in the summer season. The largest tides occur on a new or full moon, so you will preferably want to align a spring tide to have the best chance of scoring Greenbush with favourable winds.
We plan trips to Greenbush depending on conditions and on guest requests. If it’s lining up, we’ll be onto it and plan the night before for an early departure. Our 11.5 m Aluminum Cat ‘Surfalot’, can get us there in 25 minutes as it is powered by 250 hp Yamaha outboard engines and is stable enough to cut through NW wind chop if those winds are prevailing.
Does the resort have a surf photo & video service? How much is it?
Due to the ever increasing popularity of photography and videography packages, Macaronis Resort has engaged some of the best freelance surf videographers and photographers. They will capture all your surf sessions and other recreational activities during your stay at the resort. Organise a private surf-photography session, or capture your waves from a birds-eye view by a professional drone operator. Your family can have a professional video produced of your entire stay, allowing you to re-live your favourite moments back home with your friends.
Photo and video service pricing is as follows and includes photos and videos:-
7 day package – Rp 3,000,000
10/11 day package – Rp 4,000,000
12 day package – Rp 4,500,000
14 day package – Rp 5,000,000
1 month package – Rp 8,000,000
Custom video edits can be provided starting from Rp 1,000,000 per guest.
Can I surf whenever I want? How do the boats work?
Yes, you can surf anytime you want all day, dawn to dusk. We have one boat that remains anchored at the break all day. This boat serves as a floating radio/water/storage station where you can rest or leave some items you may need. There are 3 dinghies that run back and forth from the break to the resort all day. It is about a 5-minute ride from the main break (Macaronis) to the dock at the resort.
If you want to go for a surf and no dinghy is at the dock, just stop at the bar and they will radio one for you
Trips to further breaks, such as Greenbush and Bat Cave, are planned the day before, based on guest requests and conditions. We usually run these at least twice a week, depending on guest numbers and the forecast. Each trip needs a minimum of six guests to go ahead. If fewer than six guests want to join, the trip can still run with an additional charge to cover fuel costs, which our on-site managers will calculate and confirm with you before departure.
Do you have surf boards for hire? What boards do you have? How much?
Yes! We have a rack full of high-performance JS surfboards for hire. You can reserve one before your trip and skip all the hassle with board bags, or just try one out while you’re here. If conditions are not suitable for the boards you brought along, or perhaps you snap a board… we’ve got you covered.
Check out the current boards on the rack here: Surfboards for Hire
Performance Surfboard Rental Rates
Full Day: Rp.300.000
Per Session: Rp.200.000
Learning Boards
We also have a selection of soft-top learning boards available free of charge for any guest to use at any time
Are there good waves for beginner surfers?
Yes! There is one of the best waves for beginners in the Mentawais right in front of the resort. The wave is called Fish Fingers and is a soft right-hander that peels away from a sandy channel. The wave is sand-bottom and is usually small and gentle. There are a variety of learner boards available for guests to use free of charge. This is a great place to teach the kids or give surfing a go for the first time.
Offering Special Discounts & Inclusions – The Beginner Surfer Package
Do you offer surf lessons? How much are they?
Yes! We do offer beginner surf lessons. Surf lessons are available from the hosts and guides for Rp.500,000 per session.
Who is considered a beginner surfer to get the beginner surfer rates?
Beginner surfers are those who have never surfed before or have very limited experience and have never surfed a reef break! If you know how to surf or plan to bring your own equipment, you must book as a surfing guest. If you are interested in surfing waves other than Fish Fingers before booking your trip, you must book as a surfing guest.
Beginner surfers are permitted to surf at Fish Fingers wave only, using the soft-top learner boards provided. For your safety, the opportunity to advance to other waves is at the discretion of our surf guides.
Surf lessons at Fish Fingers are RP500,000/session.
Are there good waves for intermediate surfers?
Yes! Intermediate Surfer is a difficult term to define; however, let’s define it as… if you´re able to go across the face on a wave, generate some speed, and do some turns reasonably confidently, then you are an intermediate surfer, suited to surfing small to medium-sized Macaronis and likely to improve quickly during your stay.
If it is a bit big at Macaronis, then Mini Macas, a peak that forms inside of Macaronis, is a favorite place for surfers with some experience but looking for something a little less heavy than Macaronis. Mini Macas is a fun and easy-to-surf left-hander that is generally empty. On a big swell, Mini Macas can be overhead with beautiful long lines.
Silabu Left is another option for intermediate surfers just a boat ride through the mangroves away. It is also a reef break, but it is not as steep or as perfect as Macaronis. At Silabu, you can surf with a small group of friends, as charter boat guests rarely visit this wave. Macaronis Right is also an amazing option for intermediate surfers.
Start Planning Your Trip Today » View Packages & Rates
Resort, Area & Activities
What makes Macaronis Resort unique?
Macaronis Resort is like no other on earth! Lush vegetation meeting a white-sand beach extends into clear, warm water where perfect waves peel around the reef… this is the kind of place that dreams are made of! The small local community embodies the true joy of life and further enhances the natural beauty of this incredible place.
Macaronis wave has been voted the #1 wave in Indonesia by Tracks Magazine, the ‘Funnest’ wave to surf in the world by ‘Waves’ magazine, and various other claims have been made!
Discovered in the 1980s and kept secret for over a decade, the word eventually got out, and surfers slowly started to document and share photos and stories of the amazing waves they scored at Macaronis. In the 90s, its popularity skyrocketed, with the surf media showing off its every barrel, open face, and air section.
Macaronis is very consistent and, unlike most other resorts in the Mentawais, offers easy access to great surf almost every day without long boat trips to get waves.
Macaronis is also in a bay where several waves break, making it not just for expert surfers, but also for those who want to improve their surfing at any level or learn from the start.
Macaronis Resort offers non-surfing guests and beginners approximately half the regular surfer rate when sharing a room; kids ages 6 to 11 get almost 60% off, and kids ages 5 and under stay for free!
Perfect for families, honeymoons, getting away, or scoring the waves of your life – there is everything you could dream of and more at this resort, and we hope that you feel at home the moment you arrive!
Do you have Family activities including things to keep Kids entertained?
Yes! Families love visiting Macaronis Resort because there are waves for all levels… moms, dads, and groms!
There is a large pool area for lounging and playing, lots of big blow-up pool toys, billiards, and ping-pong.
The best thing for kids is the learning wave, Fish Fingers, and the beautiful area to swim and play at the beach. Kids love it! Use of the learning boards, kayaks, SUPs, and snorkel gear is free for all guests.
Kids Menu! We have a special kids menu with all the tasty simple options kids love. Check out the menu here » Kids Menu
The resort has baby cots, high chairs, and fold-out beds.
Visit the Resort page for more pictures, or see Rates & Packages and contact us to make a reservation.
Do you have child minding or nanny services?
Yes, we do! As a family-friendly surf resort, we happily offer child-minding services to our family guests. Enjoy getting out on the water and relax, knowing your children are in safe hands! Guests should request this service prior to arrival at the resort. Contact us for more information & prices.
What is the weather & area around Macaronis like?
Macaronis Resort is located in a very remote and pristine part of the world, 2° South of the equator. The climate is tropical, with warm, humid weather and year-round rainfall.
The nearest village, Silabu Village, is a Christian community with approximately 600 indigenous inhabitants. It is located approximately 20km from Sikakap, the largest town on North Pagai and the port for ferries from Padang. Silabu is connected to Sikakap by a walking track that can also be crossed on a motorbike, and the trip takes about 1.5 hours.
Contact with the outside world was initiated by Christian missionaries who converted the people to Christianity in the early 1900s. For over 30 years, the villagers have extended their hospitality to the strange outsiders who come to ride the waves breaking on their reefs.
What kind of animals & fish inhabit the area?
The Forest & Ocean surrounding Macaronis Resort are Abundant with Life
Saltwater crocodiles (known locally as Buaya) are native to the Mentawai Islands, as they are to many other parts of Indonesia. They are most commonly found in interior river systems and swamplands, and sightings near coastal areas are rare. Since opening in 2004, Macaronis Resort has never experienced any physical encounter involving a crocodile with guests or staff.
In 2026, a crocodile was filmed swimming in the bay near the resort, and this video was shared on social media. Management immediately reported the sighting to local authorities, who are responsible for coordinating any removal, as crocodiles are a protected species in Indonesia. Guest safety remains the highest priority for both Macaronis Resort and the Mentawai Tourism Department. Surfing and other activities have continued as normal, with no reports of crocodiles approaching surfers or guests.
Every guest arriving at the resort must watch our introduction video, which explains the local wildlife — including crocodiles, sea snakes, cone snails, and stonefish — and provides guidance on how to stay safe while enjoying their natural habitat.
Other Wildlife Around Macaronis Resort
The Mentawai Islands are home to an incredible diversity of species:
Reptiles & Amphibians: Reticulated pythons, king cobras, green tree vipers, and large water dragons (Biawak) that can grow up to 2.5 meters.
Mammals: Wild boar, gibbons with black fur and white faces, Mentawai leaf monkeys, macaques, flying squirrels (Tupai), spotted deer, pangolins, and land tortoises.
Birds: The Crested Serpent Eagle, which nests high in hollowed tree trunks on Silabu Island.
Marine Life: Silabu Lagoon hosts squid, mud crabs, giant trevally, octopus, mangrove jack, red snapper, mullet, scorpion fish, and more. Offshore, anglers may encounter king mackerel (tengirri), mahi mahi, sailfish, and occasionally black marlin.
Is there anywhere to walk or jog at the resort?
There are some beautiful places to walk or jog around the resort:
- Jungle track to Silabu Village: A track across the channel leads through the jungle to the local village of Silabu, about 4 km or 45 minutes on foot.
- Siniai Island Beach: Walk from the resort along the calm bay tide-flat and around to the rugged, shell-strewn beach. It’s a great place to find large shells. This walk is best done at low tide.
- Pasangan Bay Beach: A white sand crescent about 2 km long, reached by a one-minute boat ride or a quick paddle across the channel.
Bring sun protection and water, and wear sturdy shoes on the jungle track.
What are the beaches like?
Resort Front/Lagoon Beach: There is a small beach right in front of the resort with white sand shells. The water is clear, calm and warm and great for swimming. It is an excellent launch point for kayaking or stand up paddling with an easy beach landing.
Pasangan Bay Beach: There is a beautiful white sand crescent of beach about 2K long in the bay between the resort and the wave. The beach is located just across the channel and can be easily accessed by a 1 minute boat ride or a quick kayak or paddle across. The beach has some shells and is lined with beautiful forest and palms. You can walk to Macaronis wave from this beach, but you must cross a small inlet entrance in the far corner of the bay.
Siniai Island Beach: The resort is located on Siniai Island, which faces the open sea, the bay of Macaronis wave and the calm inner lagoon. Starting from the resort, you can walk out towards the ocean along the calm bay tide-flat and around to the coral and shell-strewn rugged beach. It is a beautiful and pristine island walk where beautiful and large sea shells can be found. There have been several large chambered nautilus shells found on this beach as well as beautiful cowries.
What activities are there aside from surfing?
All activity gear is available to guests free of charge!
Snorkeling: There are 12+ sets of fins and masks for guest use free of charge. There is great snorkeling out front in the lagoon, but even better behind Silabu Island, a short boat trip through the mangroves. Silabu reef is calm and generally very clear with dynamic live reef and a variety of beautiful bright reef fish. Snorkeling trips can be arranged anytime through the resort hosts and guides. Beautiful reef fish, rays and turtles can all be spotted at this clear water snorkeling haven!
Stand Up Paddling: Stand up paddling around the lagoon, through the mangroves or out around the bay is a favorite activity. There are two stand up paddle boards with paddles available for guests at anytime. The lagoon in front of the resort is calm and perfect for easy launching.
Kayaking: There are two sea kayaks with paddles for guest to explore the area. A beautiful trip through the calm and quiet mangroves is well worth it! The water is clear and you can watch the fish swimming beneath you as you make your way through the beautiful passage-way.
Fishing: Quality spear guns, and 12+ sets of fins and masks are available to guests. There are some great spots for spearing nearby and the guides know just where to take you. Spinning rods and game rods and tackle are available as well for trolling off the power boats. Special fishing trips can be arranged or trolling can be done to and from surf spots on bigger trips.
Beach Combing: There are some great beaches both in walking distance and a short trip on the boat for exploring and relaxing.
Jungle Walks: Walking through the jungle on the island is an adventure. Home to beautiful and unique wildlife, friendly local people and beautiful plants and foliage.
Visits to the Village: A walk or beautiful boat trip to the village of Silabu is a fascinating experience for many guests. The Mentawai people live a beautiful lifestyle and greet visitors with joy.
What kind of Fishing equipment and excursions do you offer?
As mentioned, we have high-quality spear guns, fins and masks and snorkels are available to guests.
There are some great spots for spearing nearby and the guides know just where to take you.
Rods and tackle are available as well for trolling off the speed boats. Special fishing trips can be arranged or trolling can be done to and from surf spots on bigger trips.
Our basic equipment includes Repala ExRaps and skirts, ideal for catching larger pelagic fish. Guests can also enjoy shore fishing using soft plastics for GT and Mangrove Jack, both prized for their delicious taste. While we provide gear, we recommend bringing your own to ensure availability, as sometimes equipment can be misplaced or damaged by other guests. Bringing your own gear ensures you’ll be well-equipped to target these sought-after species.
Do you offer laundry service?
Yes. We do offer laundry services. Please see our laundry rates attached here.
WiFi Notice - Switching Times
Please note that the resort’s WiFi will be offline during our generator switches:
7:30 AM – 8:00 AM
4:00 PM – 4:30 PM
If you have an important work meeting or call during these times, let us know in advance, and we’ll adjust accordingly to ensure your needs are met. Thank you for helping us save energy while enjoying paradise!
Deals, Rates, Extras & Payments
Do Non-Surfers and Beginners get a discount?
Yes! Non-surfing guests and beginners get approximately 50% off the surfer rate, and kids 6 to 11 get almost 60% off. Kids 5 and under stay FREE.
How does the Early Bird deal work? Can we get it?
The Early Bird Special gives the best discounts to the first surfers who book.
Late March – Late October (high season)
20% off the Surfer Package for the 1st 5 surfers to book each week
15% off for the next 5 Surfers
10% off for the next 5 Surfers
The remaining surfers pay full price.
November – Early March (quiet season)
30% off the Surfer Package for the 1st 5 surfers to book each week
20% off for the next 5 Surfers
15% off for the next 5 Surfers
If recruiting friends to book as part of a group, all group members pay the same prices, so you can pass on your discount to friends visiting with you as well. To find out what deals are available, enquire with your preferred dates. Non-surfing guests and beginners get approximately 50% off the surfer rate, and kids 6 to 11 get almost 60% off. Kids 5 and under stay FREE.
I'm planning a long trip, can you get me a deal for that?
Yes! If you are planning a longer trip, you can take advantage of our membership deal and get a huge discount. See more on Memberships
Do I need to bring cash? How much?
The only cash required on your trip is for buying snacks in Padang or the ferry, as well as to get some souvenirs from the locals if you wish to.
The preferred method of payment at the resort for extras such as massages, bar drinks, laundry, surfboard rentals, photo service, etc., is Visa or Mastercard, with a 3% surcharge at the end of your trip. We also accept cash payment in Indonesian Rupiah. If you have AUD or USD, you are advised to change this into Indonesian rupiah before coming to the resort.
Once you arrive at the resort, no ATM is available, so please withdraw cash from an ATM at the airport or in Padang before departing.
How much are extras like massages & bar drinks? What are the payment options?
Massages start at Rp 300,000 (about USD $17). To view our full range of spa services & pricing, visit the Resort Page
Laundry service is available and is priced per item. View Laundry List & Pricing here.
Bar: Please see the bar menu, including guest pricing for beverages and other items available for purchase.
Payment for Extras: Your tab can be paid at the end of your trip using Visa or Mastercard, or in Indonesian Rupiah. There is no ATM at the resort, so please withdraw any local cash you might need from an ATM in Padang before departing to Mentawai.
What types of payment do you accept?
We accept Visa or Mastercard for both reservations and in-resort purchases, with a 3% surcharge.
Macaronis Resort is PCI-compliant, using the Stripe Payment Gateway, which is Level 1 compliant and one of the most secure payment gateways available. It securely stores your card data without allowing us or anyone else to view your card details (only the last 4 digits are displayed).
Our online booking system does not provide a field to enter an amount. Instead, we state in our terms and conditions the amount/s that will be charged upon submitting your card details, which is either a 30% deposit (outside of 60 days before trip commencement), the balance payment (due at 60 days, must be paid within 15 days), or full payment (if booking within 60 days). Payment by installments can be arranged by contacting us.
Bank transfer is also available with no transaction fee for guests in the USA, Australia, New Zealand, the United Kingdom, and Europe. Please contact us for details.
To understand our payment terms in more detail, please read our complete set of Terms and Conditions of Booking
What is the booking process?
Read the instructions on the Book Now page to request a quote and ask any questions.
Please remember to read the Terms and Conditions before making a payment.
I'm ready to book! How do I book?
First, review our Packages & Rates page, which showcases our prices. Then contact us either by using the Enquire Form, and someone from our team will answer you within 24 hours.
What Power Adapter or Electronics plug do I need for Indonesia and the Mentawais?
The outlet type in Indonesia, including at Macaronis Resort, is a 2-round-pin plug. Type C: A two-pin Europlug with two round pins.
Is there a Surf Shop in Padang? Can I buy Reef Booties there?
Yes, there is a surf shop in Padang. Stock is limited and we do recommend bringing reef booties and boards from home and not expecting anything. The resort usually has a box of booties left behind by guests and all guests are welcome to borrow from the box, but sizes and types do vary!
Travel, Airport – Resort Transfer & Packing
What is the trip schedule - Padang Arrival & Departure Times?
From November 2026, stays are 10 or 11 nights, with check-in and check-out on Fridays or Mondays.
Friday (Mentawai Fast Ferry)
Arrival: Arrive in Padang the day before check-in. We recommend the 4-star Mercure Hotel (best booked 3 months ahead). Pick-up is around 5:30 AM, the ferry leaves at 6:00 AM, and you reach the resort around lunchtime.
Departure: Leave the resort around 11:00 AM. The ferry arrives in Padang around 6:30 PM, so you need one night in Padang before flying out.
Monday (private speedboat, every third Monday)
Arrival: Fly in on your check-in day, landing before 11:20 AM (GA148 at 11:15 AM is the last flight). The speedboat leaves Padang around 1:30 PM and reaches the resort around 6:00 PM.
Departure: The speedboat leaves the resort around 7:00 AM and reaches Padang around 12:00 PM. If your flight departs after 4:20 PM, you can fly out the same day.
For full information, please check the following page: Trip Schedule
How do we get to Macaronis?
Getting to Macaronis means flying into Padang (PDG) Airport in West Sumatra, Indonesia. From there, Macaronis arranges your round-trip transfer from the airport to the resort. On Fridays, you travel by Mentawai Fast Ferry after a transit night in Padang. On selected Mondays, a private speedboat departs from Padang the same day, so no overnight transit is needed. See Trip & Schedule for flight information.
Can you help with my flight routing and itinerary?
Please note that Macaronis Resort does not organize flights for guests. However, we’re happy to provide guidance on flight routes and timing to help you plan your journey to Padang, Sumatra (PDG).
There are direct flights to Minangkabau International Airport, Padang, from any of the following Airports:
Domestic Airports (Indonesia)
Jakarta (CGK – Soekarno-Hatta International Airport)
Batam (BTH – Hang Nadim International Airport) (45 min ferry ride from Singapore)
Medan (KNO – Kualanamu International Airport)
Yogyakarta (YIA – Yogyakarta International Airport)
International Airports
Kuala Lumpur, Malaysia (KUL – Kuala Lumpur International Airport)
Singapore (SIN – Changi Airport)
If you’ve booked a Round-Trip Transfer Package, we’ll provide transportation to and from Minangkabau International Airport (PDG)—regardless of your arrival or departure time.
For more details and help with booking flights, please visit our Trip & Schedule page.
What are the surf board bag policies for airlines flying into Padang (Domestic)?
Lion Air
Fee: IDR 200,000 per board, per segment
Max Length: 230 cm (jets), 200 cm (propeller aircraft)
Notes: Not included in free or prepaid baggage. Must be paid separately.Super Air Jet
Fee: IDR 200,000 per board
Max Length: 230 cm
Notes: Max 23 kg per boardbag. Not part of free baggage allowance.Batik Air
Fee: IDR 200,000 per board
Max Length: 230 cm (jets), 200 cm (props)
Notes: Same policy as Lion Air. Special baggage form may be required.Citilink
Fee: Based on weight (approx. IDR 277K–333K)
Max Length: 227 cm
Notes: Must be booked as sports baggage. Not included in free allowance.Garuda Indonesia
Fee: Free (up to 23 kg)
Max Length: 300 cm (jets), 160 cm (props)
Notes: Included as special baggage. Subject to space availability.
What are the surf board bag policies for airlines flying into Padang (International)?
AirAsia
Fee: Varies by route (Free on Australia routes; fee elsewhere)
Max Length: 277 cm
Notes: One surfboard up to 15 kg is free on AU routes. Must be in a surfboard bag. Must be booked as sports baggage.Scoot
Fee: Included in checked baggage allowance
Max Length: 230 cm
Notes: Counts toward purchased baggage. Max 32 kg per item.
How many surf boards & how much luggage can I bring?
You’re welcome to bring as many surfboards and as much luggage as you like. The Mentawai Fast Ferry charges Rp. 460,000 (approx. USD $28.00) per surfboard bag, per way. One surfboard bag per guest is included in the Surfer Transfer price, whether you travel on the Friday ferry or the Monday speedboat.
Please keep in mind that international and domestic flights may have luggage restrictions, especially for oversized items like surfboards. Be sure to check your airline’s baggage policy before traveling.
Please note that the Beginner Surfer Transfer (USD 300 return) does not include surfboard transport, as beginner guests typically do not bring their own equipment.
If you are a beginner and plan to bring your own board, you’ll need to upgrade to the Surfer Transfer (USD 350 return), which includes the transfer of one surfboard bag.
Please mention this in your enquiry so we can assist accordingly.
If I arrive before my trip start day can you arrange a hotel in Padang?
We don’t arrange Padang transit hotels for our guests. When booking a trip, we provide a recommendation of the best and most convenient hotels to stay at that are close to the ferry terminal for an early morning pick-up.
On Monday speedboat transfers, you don’t need a hotel before check-in. Fly into Padang on your check-in day (landing before 11:20 AM), and we’ll take you straight from the airport to the port.
All transport to and from the airport is included in your Round-trip transfer package. There are no extra charges for arriving early.
How reliable is the ferry (Transport from Padang to the Mentawais)?
The Mentawai Fast is an international standard vessel and is generally reliable. However, as we travel through open ocean, rough seas can occasionally be encountered, particularly during certain times of year. We recommend coming prepared with waterproof clothing and keeping valuables well protected during the crossing.
Bad weather can sometimes cause travel delays, which is why travel insurance is strongly recommended. In the event of a delay, we will provide a letter from both Macaronis Resort and the ferry operator to support any claim you wish to submit to your travel insurance company.
Can we arrange our own private speedboat instead of the ferry or our scheduled transfers?
Our scheduled transfers are the Friday Mentawai Fast Ferry and the Monday private speedboat run by the resort (see Trip & Schedule). We discourage booking a private speedboat through a third party, based on many guests’ past experiences. The ferry is smoother and more comfortable, and our Monday speedboat is operated by the resort on a fixed schedule. That said, you are free to arrange your own transfer if you prefer.
If you do, please note:
- The trip from Padang is about 120 nautical miles. Third-party speedboats can be cancelled in bad weather for safety reasons, and options are limited.
- A one-way hire typically costs around USD $3,000 or more.
- Third-party boats should leave Padang early in the morning, so you must arrive in Padang the day before.
- You are responsible for all arrangements. Macaronis Resort does not offer refunds or rescheduling for late arrivals when you use private transport.
If you plan to book your own transport, please let us know well in advance so we can coordinate your check-in.
Insurance & Medical Evacuation
Is emergency evacuation available?
Emergency evacuation to Padang can be arranged by speedboat (weather permitting), or by police helicopter (if available – must be arranged by the travel insurance company).
Emergency evacuation is not included with guest reservations. All guests must have medical evacuation insurance coverage with their policy provider. All guests agree to bring along their travel insurance policy information when agreeing to the resort's Terms and Conditions of Booking.
In the case of a medical emergency, resort management will assist in contacting your travel insurance company to assess if you qualify for emergency evacuation. Macaronis Resort is not responsible for emergency evacuation availability or costs, and this is agreed upon by all guests in the Terms and Conditions of Booking
Our 11.5 m X 3.5 m Aluminum Power Cat ‘Surfalot’, powered by 250 hp engines, will be prioritized in an emergency evacuation, at the discretion of resort Management, depending on the seriousness of the injury or illness, and a hire charge must be paid by the guest (or their travel insurance) requiring emergency evacuation.
Thank you for your understanding.
What are the options for evacuation and how long is it to Padang?
The availability and network of helicopter evacuation depend on the travel insurance you are covered by. Only the travel insurance companies know which aircraft are available for them to arrange in the event of an emergency.
All guests are required to have an active travel insurance plan that covers medical evacuation, and we will do everything we can to expedite, assist with, and organize this service. The first step is to contact your travel insurance provider.
Macaronis is 120 nautical miles from the coast of mainland Sumatra & Padang, and therefore the availability of emergency evacuation is highly dependent on weather and sea conditions. Travel time to Padang with a speedboat is around 4-5 hours.
Do you require guests have travel insurance?
Yes, for the safety of our guests, Macaronis Resort requires that all guests have medical evacuation insurance coverage.
Emergency Evacuation is not included with guest reservations and must be arranged by a 3rd-party insurance provider. All guests at Macaronis Resort must have medical evacuation coverage to be evacuated and to visit the resort.
In the event of an emergency, resort management will assist guests in contacting their travel insurance provider to determine eligibility for emergency evacuation. Macaronis Resort is not responsible for emergency evacuation availability or costs, as agreed by all guests in the terms and conditions, which all guests must agree to before visiting the resort.
The resort is very remote, and in the event of an emergency, guests may require airlift (if available) or speedboat evacuation to Padang and possibly to Singapore, which can be very costly.
Thank you for your understanding.
Can you recommend a travel insurance provider?
For the safety of our guests, it is mandatory that all guests traveling to Macaronis Resort have travel insurance with Medical Evacuation Coverage. All guests must provide their insurance details and bring a printed insurance certificate to the resort.
Travel insurance should be purchased from a 3rd party provider. To assist you, we recommend:
• Surf Travel Insurance (Australia & International)
• Cover More (Aus, UK, New Zealand, USA)
• 1Cover (Australia, New Zealand)
• World Nomads (International)
Thank you for your understanding.
How much does travel insurance cost?
Pricing plans and options will vary greatly, basic coverage for a week can cost as little as $80.
Health & Safety
What is the risk of a tsunami?
Macaronis Resort was damaged by a tsunami in 2010, and at that time all guests and staff took refuge in our observation tower in the center of the main building, which stood 15m above sea level (the tsunami reached 3m high). Since 2010, Macaronis Resort has been refurbished, and the main building is now twice as large and stronger, specifically designed to withstand a tsunami.
The circular design of the main building, with a diameter of 28 meters, means that in the case of a tsunami, water flows around the building rather than being trapped, as would be the case with a rectangular building. Guest bedrooms on the second floor are 8 meters above sea level, just a few steps from the stairway to the observation tower, which is 15 meters above sea level, providing further reassurance.
Sumatra is located on the “Ring of Fire,” where continental plates collide, and seismic and volcanic activity is common.
What is the Risk of Malaria? Do I need to take medication?
Malaria is potentially a fatal infection transmitted by mosquitoes, known to exist in the tropical regions of Indonesia.
The risk of encountering Malaria depends on factors such as rainfall, cleanliness of grounds and potential mosquito breeding areas, the local economy and health conditions of the local population.
The development of local economies since the introduction of land-based tourism in the early 2000’s, also with programs introduced by Surf Aid, has resulted in a drastic reduction in Malaria cases throughout the Mentawai Islands.
As an additional precaution, guest rooms are elevated 8 meters off the ground and walls and ceilings are of light color, keeping the likelihood of a mosquito entering your room unnoticed at a minimum. Since the construction of Macaronis Resort in year 2004, no guest to our knowledge has ever contracted Malaria.
All visitors should consult with their health professional before visiting Indonesia and Macaronis Resort. Whether or not you choose to take preventative medications, we recommend that all guests use repellents and appropriate clothing in the evenings to minimize contact with mosquitoes.
Should I bring a first-aid kit or medical supplies?
Yes! We do have medical supplies and a first aid kit in our small clinic, but we strongly recommend that guests bring their own as well. They are in high demand, and certain supplies can deplete quickly, so having a personal stash is well worth it. There are no outlets where you can purchase medical supplies in our area.
Our nurse Hengky can perform minor treatments like stitches, cleaning reef cuts, or any other small injuries you suffer during your trip. Please note that there may be some extra charges depending on the type of treatment you need.
We also suggest guests bring a course of antibiotics for personal use in case of infection. Reef cuts from surfing in the tropics are prone to infection if not carefully looked after. Please talk to your doctor about which antibiotic is right for you and follow their instructions.
Below is a small list of supplies recommended by Dr. Sharron Grainger, Director of the Medical Division at the Pagai Foundation and one of our regular visitors:
1) moisturizing preservative-free eye drops (Optive Advanced, Nova Tears, or Hylo Fresh)
2) Aquaear or swimmer’s ear
3) alcohol wipes
4) Betadine wipes
5) antiseptic powder (EDP or Medipulv)
6) long-sleeve rash shirt
7) Lycra tights (yes, men and women)
8) natural insect repellent
9) booties
10) hat
11) goggles
12) zinc-based sunscreen
13) rehydration powder or tablets
14) sunglasses
15) your great big smile because you are going to have a blast
We look forward to seeing you.
Do I need to bring a printed copy of my insurance certificate?
Yes, Macaronis Resort requires all guests to bring a printed copy of their travel insurance certificate, including their insurance plan and provider information, upon arrival at the resort. This is in addition to providing these details electronically at the time of booking.
These requests and policies have been put in place for the protection and safety of our guests.
Thank you for your understanding.
